Nest Hello Video Doorbell Review: Reliable And Feature-Packed

I’ve been living with the Nest Hello video doorbell for a few months now. As we approach Black Friday, it may be a product that sees heavy discounts. So, I figure this might be a good time to let you know whether it’s worth buying.

Nest Hello video doorbellNest

Nest’s series of security products includes the Nest Hello, a cute-looking doorbell which will alert you when someone presses the button. Actually, it’ll let you know if someone is just loitering outside, even if they don’t ring the bell. Thanks to the camera, microphone and speaker on board, you can then talk directly to whoever’s there, whether that’s to ask them to leave the parcel next door or to tell them to clear off.

Nest Hello Video doorbell with its glowing, pulsing white button.Nest

Design The Nest Hello looks great. A lozenge that hangs vertically, it has a camera at the top and a button beneath.

You can’t miss the button because it lights up at night even pulsing with a gentle glow when someone approaches. It’s made of the same white silky-matte finish material that’s familiar to anyone who has a Nest Cam IQ and other Nest products. It sits on top of your door frame or wall, so if you have a doorbell that sits flush with the wall, you’ll notice the difference.

Installation It’s possible to install it yourself, though a professional installer may leave you feeling more confident. I went for the professional installation route, which certainly took the pressure off.

The Hello connects to your existing doorbell so having a professional do that makes things simpler. You can check online before you buy whether the doorbell, chime and transformer are compatible. The Hello connects by screws and there’s a clever angled backplate in the box so that if your bell is positioned where a front-facing camera won’t see everything, it can be used to adjust the camera’s angle of view.

The backplate fits in two ways so you can choose to angle it to the left or right as necessary. Incidentally, before you buy, it’s worth checking that you have a decent wi-fi connection nearby. If you don’t, well, it’s tricky.

You need a fast enough connection to be able to send the video and audio to you.

Michele Turner, general manager of security products for Nest Labs Inc., holds the Nest Hello video doorbell as she speaks during an event in San Francisco, California, U.S., on Wednesday, Sept.

20, 2017. Alphabet Inc’s Nest, seeking to push its devices into more aspects of peoples homes, introduced a full suite of security products, including a digital-video enabled doorbell, an outdoor camera with a loudspeaker, and an alarm system. Photographer: David Paul Morris/Bloomberg

Set-up Once you’ve put the hardware in place, set-up is simple, especially if this isn’t your first Nest product – they’ll talk to each other and share data. Even if it’s your only Nest machine, it’s still straightforward, though you need the Nest app for iPhone or Android to complete installation (and, anyway, to see who’s at the door).

The Nest Labs Inc.

Hello video door bell is arranged for a photograph during an event in San Francisco, California, U.S., on Wednesday, Sept.

20, 2017. Alphabet Inc’s Nest, seeking to push its devices into more aspects of peoples homes, introduced a full suite of security products, including a digital-video enabled doorbell, an outdoor camera with a loudspeaker, and an alarm system. Photographer: David Paul Morris/Bloomberg

In use As soon as someone presses the Hello button, you’re notified on your phone. If you’re at home, you’ll also hear the doorbell ring, of course.

And your phone or Apple Watch, for instance, will show an image of the person standing there. You get the notification wherever you are, and this can take a few seconds to reach your phone. Helpfully, when the app opens it’ll tell you exactly how long ago the bell was rung.

Sometimes when I received the notification while I was out, this was just 10 seconds, other times the message explained it was 52 seconds, by which time, often, the caller had gone again. If they are still there, you need a reasonably fast data connection to speak to them, and on at least one occasion I couldn’t hear what my visitor was saying. Other times, though, the noise-canceling microphone did a good job.

There’s also the option to not speak at all, where pressing a button onscreen lets you choose from several pre-recorded messages, including “Just a moment, we’ll be right there,” and “You can leave it, thanks.” The camera has a slightly fish-eye quality to it but every time it was somebody I knew, it was of course easy to recognize them. Picture quality was good, though less so at night when it switches to black-and-white.

The Nest Aware optional subscription that offers facial recognition means it’ll have a go at guessing who’s there, too. You can also link the Hello to a Google Home or other device, so you’ll hear an announcement on that as well as the doorbell, saying “Somebody you may know is at the door.” Nest makes much of the fact that it records 24/7 so you don’t miss a moment.

Not every doorbell does this. In the months that I’ve been using it, the Nest Hello has been utterly reliable, alerting me to every visitor quickly. Because it notifies you in response to the button being pressed, it’s arguably easier to use than regular security cameras which mostly work in retrospect when you wind back the footage to see who was there.

This is near-instant and as such is especially useful.

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If you enjoyed this story, you might also like these:

Apple AirPods 2: New Evidence Suggests Updated Headphones Very Nearly Here[1]

New Apple iPad Pro 2018: 8 (More) Things Nobody Has Told You[2]

AirPods 2 Leak Hints At Upgrades: Biometrics And Wellness Sensors[3]

New 2018 MacBook Air Hands-On: Here’s All You Need To Know[4]

OnePlus 6T Camera Review: As Sharp And Impressive As The Phone Itself[5]

References

  1. ^ Apple AirPods 2: New Evidence Suggests Updated Headphones Very Nearly Here (www.forbes.com)
  2. ^ New Apple iPad Pro 2018: 8 (More) Things Nobody Has Told You (www.forbes.com)
  3. ^ AirPods 2 Leak Hints At Upgrades: Biometrics And Wellness Sensors (www.forbes.com)
  4. ^ New 2018 MacBook Air Hands-On: Here’s All You Need To Know (www.forbes.com)
  5. ^ OnePlus 6T Camera Review: As Sharp And Impressive As The Phone Itself (www.forbes.com)

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